A: We specialize in exporting a wide range of Chinese-made engineering machinery, including excavators, loaders, bulldozers, cranes, concrete pumps, road rollers, and attachments.

We source from certified manufacturers to meet global standards.

A: Lead time depends on product availability and customization needs. Standard orders ship within 7-30 days after confirmation.

Most machinery can load into containers, but the machines may be disassembled. It is not hard to assemble again, and will not destroy the machine.

Except normal container, we also use 40FR open container, and Bulk ship, and RORO ship, to load the larger machines.

A: We arrange machine shipping via ocean ship mostly. Parts by air, sea, or land freight, depending on urgency, budget, and destination.

Sea freight (FOB/CIF terms) is most cost-effective for large machinery.

A: Import duties and taxes are the buyer’s responsibility. However, we provide all necessary documentation (commercial invoice, packing list, COO, etc.) to streamline customs clearance.

A: We accept T/T (Telegraphic Transfer), LC (Letter of Credit), and flexible terms like 30% deposit + 70% balance before shipment. Secure payment platforms are available.

A: Standard warranty is 12 months from shipment date, covering manufacturing defects. Extended warranties can be negotiated.

A: We provide remote troubleshooting guides and connect you with local service partners. Spare parts are available for order and shipped promptly.

A: Immediately notify us with photos and a survey report. We will assist with insurance claims and arrange replacements/repairs as needed.

We collaborate directly with factories, ensuring competitive pricing, quality control, and efficient logistics. Our role is to simplify procurement for international buyers.

A: Yes. We coordinate factory visits for serious buyers to inspect facilities, verify quality, and discuss requirements in person.

A: Yes. Training manuals and videos are included. On-site training can be arranged for large orders.

A: Third-party inspections (e.g., SGS, BV) are available. We also conduct pre-shipment checks for functionality and packaging.